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blog
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Insights on Proactive
E-commerce Operations

Playbooks, case studies, and guides on moving from reactive to proactive ops. See how leading brands cut WISMO, reduced manual work, and built loyalty by fixing issues before customers complain.

E-commerce

Why Waiting for Complaints Is Costing E-commerce More Than You Think

Jevon Le Roux
October 1, 2025
Customer Service

From Reactive to Proactive in E-commerce Operations: The Ops & CX Playbook

Jevon Le Roux
October 1, 2025
E-commerce

Real-world Wins with Proactive E-commerce Operations: Case Studies from Leading Brands

Jevon Le Roux
October 1, 2025
Customer Service

Proactive E-commerce Operations: The New Standard for Growth

Jevon Le Roux
October 1, 2025
E-commerce

Defining the Proactive E-commerce Stack

Jevon Le Roux
October 1, 2025
E-commerce

Inside the AI Agent Powering Proactive E-commerce Operations

Jevon Le Roux
October 1, 2025
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