Keeyu is the AI Agent built for proactive e-commerce operations.
We help CX and operations teams detect and fix fulfilment, payment, and return issues before customers complain. By centralising data from storefront, warehouse, payment, and carrier systems, we give brands a single source of truth and the ability to resolve problems in real time.
We believe the best customer service is when customers never need to ask, “Where is my order?” It just works.
Our mission is to prevent customer complaints before they happen by giving e-commerce operations teams an AI Agent that fixes fulfilment issues at the source, automatically.
For too long, e-commerce operations have been reactive. Teams scramble to fix problems after they happen, hire more staff to keep up with rising ticket volumes, and deal with unhappy customers only after the damage is done. That era is over.
Keeyu integrates with your existing stack, monitors every order from payment to delivery and return, and detects problems before customers even notice. We fix them automatically where possible, or give your team exactly what they need to act quickly and effectively.
Helpdesk manages complaints. Keeyu prevents them.
Keeyu is defining the Proactive E-commerce Operations category. We are not a chatbot, not a helpdesk, and not just another dashboard. We are an AI Agent that works 24/7 inside your existing systems to prevent customer complaints, improve operational efficiency, and protect brand loyalty.
By adopting post-purchase automation and proactive monitoring, retailers can reduce costs, protect margins, and deliver the kind of seamless experience that customers now expect. Keeyu is the technology layer that makes it possible.
Keeyu was built by retailers, for retailers. Having rune-commerce operations themselves, our founders saw the same pattern repeat across every brand: teams only discovered problems after customers complained. Together, they created Keeyu to change that — shifting the industry from reactive to proactive e-commerce operations.
“I’d spent years wrestling with disconnected systems. What excited me about Keeyu was the chance to build a platform that finally makes them work together — and an AI Agent that fixes problems before customers feel the pain.”
“I’ve seen first-hand how much time and money brands lose to firefighting. We built Keeyu to prevent those issues entirely so teams can focus on growth, not damage control.”
“Running ops and customer service taught me the hard way - complaints arrive long after the problem starts. Keeyu gives teams visibility and control in real time so customers get what they want, on time, as promised.”
Ready to Stop Reacting?
The fastest way to see how Keeyu prevents complaints is to see it in action.
In one call, we’ll map your current operations, show how our AI Agent fits in, and walk through real examples of issues fixed before customers notice.
Most teams go live within 48 hours. We never share your data.
