What if I go over my AI Agent resolutions/month included?

If you exceed the number of AI Agent resolutions included in your plan, you can simply purchase additional blocks at $125 for every 250 resolutions. This gives you flexibility to handle unexpected spikes in issues without needing to upgrade your entire plan.

What happens if I go over my order volume?

If your monthly order volume exceeds your plan’s limit, you simply pay $125 per additional block of 1,000 orders. This allows you to flex up during peak periods without being forced into a higher plan year-round. Your base plan remains the same unless your order volume consistently grows and you choose to upgrade.

Can I try Keeyu before committing?

Yes. We offer 30-day pilots and proof-of-concept engagements so you can see Keeyu in action on your own order flows. These demonstrate measurable impact before you roll out more widely.

What’s the ROI?

Most customers see ROI within weeks. On average, Keeyu reduces WISMO tickets by up to 90%, cuts manual work by 30–50%, and increases retention by 9%.

Is there a money-back guarantee?

Yes. Every new subscription includes a 30-day money-back guarantee, no questions asked. If Keeyu doesn’t meet your expectations, you can cancel within the first month and receive a full refund.

Do I need to sign a long-term contract?

No. Keeyu is offered month to month. You can scale up, down, or cancel as your needs change.

Do you offer enterprise pricing?

Yes. Our Pro tier is designed for high-volume, multi-brand, global fulfilment. We also offer custom enterprise pricing with bespoke AI workflows, volume discounts, and dedicated support.

How are AI Agent actions priced?

Each plan includes a set number of AI Agent resolutions per month. If you exceed your order volume for that month, you are automatically upgraded to the next tier, which comes with a larger resolution bundle. Resolutions are pooled credits that cover both simple (1-step) and complex (multi-step) workflows.

What’s included in the platform fee?

Every plan includes full access to Keeyu’s orchestration layer, real-time monitoring, integrations, and dashboards — plus a bundled allocation of AI Agent resolutions each month. This gives your team one place to detect, manage, and resolve fulfilment, payment, and return issues.

Do you charge per seat?

No. Keeyu is built to reduce manual effort, not add more logins. Access is unlimited users across all tiers.

How much does Keeyu cost?

Keeyu’s pricing scales with your order volume and AI Agent usage. Plans start at AUD $649/month, which includes both the core platform and bundled AI Agent resolutions. Higher tiers include more orders, more integrations, and larger resolution bundles.